(TX) Moving Through Challenges with Clients & Patients [Feb. 5-6, 2020]

As a therapist, social worker, or healthcare provider, how do you access new resources –both internally and with your clients/patients — when you experience obstacles, set-backs, or blocks? (register here)

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Watch a 2-minute video overview of this training by Dian Killian, Ph.D. – Click here: http://bit.ly/2Jn3ZnY

What do you do when your clients push back or don’t put your recommendations into practice, even when you believe these changes would help them address their needs? How do you respond when doubt, impatience, or resistance come up?

Join us to learn new skills that will help you facilitate transformative shifts in your patients and clients!

This program is designed for anyone working in the helping professions who want to bring their practice and their clients/patients to the next level. Specifically, it is designed for:

  • Therapists
  • Counselors
  • Social workers
  • Certified life coaches
  • Health care providers


  • DATES:  Wednesday, Feb. 5 – Thursday., Feb. 6, 2020
  • TIMES: 9:00 am – 5:00 pm both days
  • LOCATION: LifeWorks (East), 835 N. Pleasant Valley Rd., Austin, TX 78702 (map)
  • COST: $427 early bird (by December 17, 2019); $497 standard (after Dec. 17).
  • INSTRUCTORDian Killian, Ph.D.
  • CO-SPONSOR: Houston NVC
  • CEUs: 12 continuing education units available for LCSW, LPC, and LMFT licensed in the State of Texas (additional $25).
  • REGISTER here
  • QUESTIONS: For questions regarding registration, logistics, scholarships, travel, or housing, email the Registrar, Jeff Brown.
  • HOUSING: Coming from out of town? If you’re new to Airbnb, save $40 on your first booking of $75 or more by using this link.

Some of the key distinctions and practices we’ll explore include:

  • Hearing the “yes” behind the “no”
  • Four Ways of Listening (empathy or judgment)
  • Two crucial levels of connected communication
  • Stories vs. Observations
  • Creating accountability via positive, doable requests
  • Leveraging your feelings as a GPS system
  • Embodied decision making
  • The creativity of needs vs. strategies

Plus, learn new skills to self-manage your own internal responses to find new resources when working with the most difficult clients/patients.

Register Here

Related Events:

In addition to this professional training, people from the general public can also learn these skills in Austin in two events:

  1. 2-hour evening workshop on Tuesday, February 4, 2019: Connecting Across Differences: How to Like those You Love
  2. 2-day weekend immersion on Saturday & Sunday, February 8-9, 2020: Authenticity, Intimacy, and Trust: Creating the Relationships You Want.

Houston NVC logo

We are delighted that Houston NVC is co-sponsoring this event — they are an organization that envisions Greater Houston as a community valuing authenticity, compassion, and respect.

This program will interest anyone who wants new resources for when your client/patient is:

  • Disconnected, non-communicative or shut down
  • Stuck in a cycle of judging and blaming in relation to themselves and/or others
  • Stuck in particular stories, beliefs and/or behaviors
  • Disconnected from their bodies and felt-sense
  • Pushing you past your own internal resources to stay present and engaged

About the Trainer:

Dian headshot 2019 MED

Dian Killian, Ph.D., has been a Certified Trainer with the Center for Nonviolent Communication since 2005 and has offered training around the world.  She is a co-author of two well-loved NVC books, Connecting across Differences: How to Connect with Anyone, Anywhere, Any Time (in English and German) and Urban Empathy: True Life Adventures of Compassion on the Streets of New York.

Based in Brooklyn, Dian teaches regularly at Kripalu, the 92nd Street Y, the New York Open Center, and the Omega Institute and has worked with diverse organizations including Americorps, the United Nations Development Program, the Peace Alliance/Department of Peace campaign, New York University, and Cornell University.  She is known for sharing NVC in a clear, down-to-earth, and engaging way with humor and stories.

What People Are Saying About Dian’s Events for Professionals:

  • “Powerful kind communication techniques”
  • “Very surprising how much an impact/shift I had through this program!”
  • “I would highly recommend this program for learning ways to connect with self and others in deeper and more holistic ways.”
  • “…great professional training.”
  • “I am extremely grateful for this time.”

We’re delighted that you’re planning to join us for this in-person program! We invite you to care for the environment by offsetting your carbon impact in traveling to the event by making a donation to one of these organizations:

  1. Trees for the Future: Improving the livelihoods of impoverished farmers by revitalizing degraded lands. Donate.
  2. Tree Sisters: Planetary restoration at the grassroots level with a focus on women and tropical reforestation. Donate.

Work Collaboratively offsets any travel our trainers do by making donations to these two organizations to offset our carbon impact. In addition, we reuse materials, use recycled paper products, and reuse name tag holders. We also avoid using non-reusable, non-durable plastic products.

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