(Online) Four Steps to Effective Feedback [Sept. 18 – Oct. 23, 2019]

Live! (from anywhere in the world via webcam)

Register here

Most of us like to see ourselves as empowered and direct… able to speak up and be honest about what matters to us. Yet at the moment that it’s called for, we often struggle to give feedback, frozen like a deer in headlights and unable to speak up authentically.

(And repeated research has shown that authenticity in the workplace — sharing key information and being honest about what you see and believe — is a key element in workplace success). Register here.

Would you like to boost your effectiveness and better meet your needs? And navigate challenging situations more effectively? Join me to learn how through a powerful, 4-step communication process that transforms critical communication barriers into opportunities for clarity, collaboration, honesty, and respect.

In this interactive, hands-on program, develop skills to:

  • Dian headshot 2019 MEDRespond real-time to challenging situations
  • Self-manage your own internal reactions
  • Get to what really matters
  • Create changes in behavior that “stick”
  • Resolve immediate impasses while strengthening long-term trust and collaboration
  • Nurture curiosity and creativity in the face of pushback and conflict
  • Set clear benchmarks to boost accountability and buy-in

Who will benefit from this program? Anyone who:

  • Supervises others
  • Works in a group or team
  • Works in HR or customer relations
  • Manages clients
  • Wants to be more effective in speaking up and getting your needs met!

DATES: September 18 – October 23, 2019 (6 consecutive Wednesdays)
TIME: 
 6:00 pm – 7:30 pm ET
PRESENTERDian Killian, Ph.D.
COST:  $297 early bird (by August 20, 2019); $347 standard (after Aug. 20)
REGISTER: HERE
QUESTIONS:  For questions regarding registration, logistics, or scholarships, email the registrar, Jeff Brown


Based on the internationally popular book, Connecting across Differences: How to Communicate with Anyone, Anytime, Anywhere, this highly interactive program teaches you four key distinctions that you can practice in any situation to greatly enhance your ability to hear what matters most while ensuring you’re fully heard.

This model has been proven over four decades and is currently being taught in 40 countries. As a result of this training, Fortune 100 teams report a 70-100% increase in efficiency, trust, and accountability.

Through your participation, you will get a roadmap for success that you can use again and again. Learn to manage hesitation and fear and speak up effectively even in the most challenging situations. And, at the same time, increase openness, creativity, collaboration, and goodwill.

This program will be limited to 40 participants so you’ll have plenty of opportunities to ask questions and get support. After each 90-minute class, you will receive:

  • Video recordings of all six sessions in case you miss any or want to watch them again for more learning.
  • A collection of the handouts, worksheets, and visual aids used in the course.
  • Follow-up takeaway points to integrate what you are learning.

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This course will take place on Zoom, an easy-to-use video and free conferencing software available to anyone with a computer or smartphone. Instructions about how to join the sessions will be sent upon registration.

What people are saying:

“The title doesn’t lie, this is one helluva course. I have actually taken it twice to make sure I try all the exercises. I really believe my team can tell the difference in how I give feedback nowadays.”

“This program offers practical tools that you can use right away and in every area of your life.”

“Thought-provoking and helpful.”

“This model really works in real life!”

About the Trainer:

Dian Killian, Ph.D., is a Certified Trainer with the international Center for Nonviolent Communication, a certified life coach (graduate of the Coaching for Transformation program) and co-author of two books, including Connecting Across Differences (in English and German). Through her company, Work Collaboratively, Dian offers coaching and consulting to diverse organizations and Fortune 100 companies and has taught regularly at Omega Institute, Kripalu Center for Yoga and Health, the 92nd Street Y, and around the world.