(NYC) How I Learned to Love Complainers [Oct. 3, 2019]

NOTE: As of 26 September 2019, this event has been postponed. See a list of other upcoming events.

In the past, when I was around someone who I perceived to complain a lot, they would really get under my skin. I alternated between trying to redirect them into something more positive or avoiding them, and neither one of those options was very satisfying. [Register here]

Thankfully, since then I have learned to actually enjoy engaging with people who are complaining, and I’m excited to share with some tips about how to make interactions with them more meaningful for you and for them.

This 90-minute program will be engaging and experiential, so bring examples from your own life that you would like support with!

  • DATE:  Thursday, October 3, 2019
  • TIME:  7:00 pm – 8:30 pm ET
  • HOST & SPONSOR: 92nd Street Y, 1395 Lexington Ave., New York, NY 10128 (between 91st & 92nd Streets) (directions)
  • COST: $35/person
  • REGISTER HERE
  • QUESTIONS:  For questions about registration, scholarships, directions, or other logistics, contact the host.

About the Trainer:

Dian Killian, Ph.D.
Dian Killian, Ph.D.

Dian Killian, Ph.D., is the founder and lead trainer of Work Collaboratively, an internationally recognized leader in supporting managers and teams in working more effectively together with greater shared vision and harmony.

Dian is the author of Urban Empathy: True Life Adventures of Compassion on the Streets of New York and co-author of Connecting across Differences: How to Connect with Anyone, Anytime, Anywhere. A certified trainer with the Center for Nonviolent Communication and a certified life coach, Dian is passionate about the power of empathy in transforming individual lives and the world.

We’re delighted that you’re planning to join us for this in-person program! We invite you to care for the environment by offsetting your carbon impact in traveling to the event by making a donation to one of these organizations:

  1. Trees for the Future: Improving the livelihoods of impoverished farmers by revitalizing degraded lands. Donate.
  2. Tree Sisters: Planetary restoration at the grassroots level with a focus on women and tropical reforestation. Donate.

Work Collaboratively offsets any travel our trainers do by making donations to these two organizations to offset our carbon impact. In addition, we reuse materials, use recycled paper products, and reuse name tag holders. We also avoid using non-reusable, non-durable plastic products.